In-Store Terms & Conditions

Thank you for visiting our Century City Westfield location. Please see below any details relating to in-store activities, promotions and offers that may be available during your visit. 

If you are unsure of any or how to complete a promotion, please speak to our in-store staff or feel free to reach out to our customer service team. Please note, promotional offers will not be honoured where any qualifying steps have been missed and no refund will be offered where a promotion was not completed correctly.

FREE T-SHIRT QR OR SOCIAL SIGN UP REDEMPTION:

By scanning the QR code and submitting your details, you agree to the below Terms & Conditions.

  • To enter, participants must scan the official QR code displayed on the Industrie store hoarding at Westfield Century City, Los Angeles, or via official Industrie USA social communications directing users to the sign-up form.
  • Customers must submit a valid email address to redeem the offer. Phone number submission is optional.
  • Eligible customers will receive a redemption voucher via email once the store officially opens.
  • Voucher entitles the customer to one (1) Del Sur free T-Shirt only.
  • Voucher has a $0.00 value and is not transferable, refundable, or redeemable for cash or credit.
  • Limited to one (1) redemption per customer/email address.
  • Voucher must be redeemed in-store at Industrie, Westfield Century City by 31 October 2026.
  • To be eligible, email must remain subscribed for the duration of the offer.
  • Offer valid while stocks last. Styles, colours and sizes are subject to availability. Only applies to the Del Sur T-Shirt.
  • Completion of the sign-up process constitutes will subscribe the entrant to the Industrie Stateside email/ SMS database you  will receive email/ SMS for promotions / offers / launches.
  • Sign up to SMS messages is optional. 
FREE T-SHIRT INSTORE PROMOTIONAL BAG REDEMPTION:
  • Offer valid for a limited time only and while stocks last.
  • No purchase is necessary to redeem this offer.
  • One free Del Sur T-shirt per customer, email address, and/or phone number only. Duplicate claims may be refused.
  • Customers must present the voucher in-store to redeem the free Del Sur T-shirt.
  • New customers who sign up to the company marketing database are eligible to receive one complimentary T-shirt while stocks last. By signing up, customers agree to receive marketing communications and may unsubscribe at any time using the unsubscribe link in our emails. Customer information will be collected and used in accordance with our Privacy Policy and applicable California privacy laws.
  • Subscribing to the SMS Database is optional. 
  • Free T-shirts are selected at the discretion of the store and are subject to available sizes, colors, and styles.
  • This offer cannot be used in conjunction with any other promotion, discount, voucher, or coupon code.
  • The free T-shirt is non-refundable, non-transferable, and cannot be exchanged for cash, store credit, or another item.
  • Offer valid only at Industrie Australia Century City, Los Angeles, USA.
  • Customers must be 18 years or older to redeem this offer.
  • Lost, stolen, copied, or damaged vouchers or promotional bags will not be accepted or replaced.
  • Management reserves the right to modify, suspend, or cancel the promotion at any time without prior notice.
How to collect your Free T-Shirt 
  • Head into the Industrie Australia store on Level 2 at Century City
  • Bring your free T-shirt voucher
  • Our team will help you choose your free T-shirt in store*
  • Sign up to our database
  • Enjoy your first Industrie T-shirt on us!


OPENING OFFER - 30% OFF SELECTED SUMMER:

  • 30% off select summer merchandise* will be applied at checkout when completing sign up to our database. 
  • Completion of the sign-up process constitutes will subscribe the entrant to the Industrie Stateside email/ SMS database you & will receive email/SMS for promotions / offers / launches.
  • Sign up to SMS messages is optional.
  • Please see full privacy terms here*
  • Offer is valid from Friday 21st August – Sunday 6th September and can be modified, suspended, or canceled at any time without prior notice. 

 

$100 VOUCHER - XMAS IN JULY EVENT 2026

  • In store use only in our LA Century City Store. Voucher is not redeemable online. 
  • Offer valid for 3 months from the date of store opening (tentatively opening 21st of August). 
  • Voucher only valid for one time use. 
  • Any balance not used will be deemed as void. 
  • Offer not applicable on bundles or sale items. Full price styles apply only. 
  • INDUSTRIE has no obligation to advise customer of an incomplete or otherwise non-compliant order.
  • Offer not valid with extra discount codes that apply to the whole order, for example welcome codes or spin and win offers.
  • Offer valid for a limited time and while stocks last.

 

SCRATCH & WIN TICKETS

Prize pool:
  • $30 off your shop (min spend $100)
  • $1k Industrie wardrobe
  • 10x Free Del Sur Tee
  • 10x Beach towel

TERMS & CONDITIONS:

  • One scratch card per customer while stocks last.
  • Prize must be redeemed in-store at Industrie Century City, Los Angeles.
  • Scratch cards are valid until 31 August 2026 unless otherwise stated.
  • One prize redemption per customer.
  • Prizes are not transferable, exchangeable or redeemable for cash.
  • Prizes and offers cannot be used in conjunction with any other promotion, discount or offer.
  • Lost, damaged or duplicated scratch cards will not be accepted.
  • Industrie reserves the right to substitute prizes of equal value if required.
  • By redeeming a prize, customers agree to these Terms & Conditions.
  • Void where prohibited by law.


'FILL A BAG' SCRATCH & WIN CARDS

  • One scratch card per customer while stocks last.
  • Prize must be redeemed in-store at Industrie Century City, Los Angeles.
  • This card must be redeemed between 21st-23rd of August between 10am - 5pm only.
  • One prize redemption per customer.
  • Prizes are not transferable, exchangeable or redeemable for cash.
  • Prizes and offers cannot be used in conjunction with any other promotion, discount or offer.
  • Lost, damaged or duplicated scratch cards will not be accepted.
  • Industrie reserves the right to substitute prizes of equal value if required.
  • By redeeming a prize, customers agree to these Terms & Conditions.

 

HOKEY POCKEY X INDUSTRIE AUSTRALIA FREE ICE CREAM UPON IN-STORE PURCHASE 
  • Offer available from 21 August 2026 at Industrie Century City; until stocks last or otherwise advertised.
  • Paying customers can redeem one Great Aussie Bite at Hokey Pokey Century City by presenting a valid same-day Industrie Century City receipt.
  • One redemption per receipt, same day only.
  • Limited to the first 100 redemptions, while stocks last.
  • Receipt will be marked upon redemption. 
  • Allergen notice: Ice cream contains coconut, dairy, and macadamia nuts.